Making A Purchase
By Browsing through our online store, you can click on the items that you wish to buy and add them to the shopping basket. Shipping charge will be added at checkout. Please see our shipping charges on our FAQ page HERE. If you require your items to go to an alternative address to your billing location an option is available during checkout. We accept Visa, MasterCard credit and debit cards. We do not accept American Express. If any items happen to be out of stock we will contact you to discuss this before completion of your order.
Dispatch Information
We aim to dispatch all orders within two working days. In most cases we are able to book courier collection for the following morning. All orders are sent using a tracked postal service. You will receive a tracking link via email.
Cancellation During Transit
Orders can be cancelled anytime up to the point of dispatch. After the parcel has been dispatched it is not possible to cancel the parcel during transit. This does not affect your rights to return. Please refer to our Returns & Cancellation Policy page for information on returning a parcel.
Your Right To Cancel
As a consumer you have the right to cancel the contract that was formed when you purchased on www.trick-dice.com. You may cancel the contract for any reason and at any time throughout the cancellation period. The cancellation period covers from the time of dispatch to 14 days of the delivery of goods. The right to cancel is additional to your statutory rights as a consumer and our standard returns and exchange policy. Please refer to our Returns & Cancellation Policy page for full information and instructions on this subject.
Contacting Us
If you need to reach us, please email steve@trick-dice.com, or write to Steve Cormack, TRICK-DICEdotCOM, Old Post Office, Tomatin IV13 7YN, United Kingdom. .