Shipping

Shipping Update – 6 Feb 2023: There was a lot of disruption to international shipping from the UK over a period from November 2022 to January 2023. This was due to a combination of strike action by postal workers and a “cyber incident” in Royal Mail’s computer systems. I am pleased to say that the trouble seems to be over for the time being and I have resumed international sales. Please be aware that there may still be some small delays as systems get back to normal.

I don’t make a profit on shipping.
I charge £3.50 for the UK, and £10 for everywhere else in the world.
The actual cost varies depending on the weight and size of the parcel but the average is approximately equal to what I charge.
I ship most orders within 24 hours (weekends excluded). I will let you know if there is going to be a significant delay.

UK Orders:

All UK customers pay £3.50, regardless of quantity of dice ordered.
I use Royal Mail Tracked 24 service. The parcel is collected the day after you order. I will send you a tracking link. The service attempts to deliver within one working day of collection, but this is not guaranteed.

International Orders

Shipping to all countries other than the UK is £10, regardless of quantity of dice ordered.
I use Royal Mail International Tracked service. The parcel is collected the day after you order. I send you a tracking link. Transit time is listed as 3 – 7 working days, but delays at Customs are not uncommon. Please be patient. Royal Mail provides an International Incidents Bulletin which advises on known hold-ups.

Wholesale Orders

Shipping is charged at cost price. I calculate the weight of the order then send you a quote.